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LIQUIDY brings crypto-funded card spending into one account. Deposit supported crypto, fund a prepaid card, and manage your card balance and details from your dashboard.

Register with your email and enter the verification code. Choose a card, review the initial balance and fees, then follow the payment instructions. Your first card order asks for your first and last name. Once funding is confirmed and issuance is complete, your card details appear in your account.

You can begin registration right away. The time until your card is ready depends on email verification, crypto network confirmations, eligibility, and card-service availability. Check the status in your account; a fixed completion time is not guaranteed.

Registration uses an email verification code rather than a password. Your first card order asks for your first and last name. Additional information may be requested where required. Privacy does not mean anonymous or untraceable spending.

Account eligibility and card acceptance are different. Availability depends on your location and the card service’s requirements. Check the options offered in your account or contact support before funding if you are unsure. A merchant accepting Visa or Mastercard does not guarantee that every card or purchase will be accepted.

Card funding supports USDT and USDC. Platform balance deposits also support native BTC, ETH, and LTC, converted to USD before you use that balance for a card. Use only the assets and networks displayed in your payment instructions.

Platform balance is the available balance in your LIQUIDY account. Card balance is the amount loaded onto a particular card for spending. Depositing into your platform balance does not automatically load a card; complete the card-funding step in your dashboard.

Select the asset and network in LIQUIDY first, then use that exact network in your wallet or exchange. Copy the payment address and amount from the current instructions. Matching the asset name alone is not enough; the network must also match.

The minimum initial card balance is $25. Subsequent card top-ups start at $100. Platform deposit minimums vary by asset and network and are shown before payment. Fees are separate from the amount you want loaded onto your card.

Yes. Use the top-up option for the card in your account and review the amount, loading fee, and payment instructions. The minimum subsequent card top-up is $100. Completion depends on payment confirmation and service availability.

Check the transaction status in your sending wallet and confirm that the asset, network, address, and amount match your instructions. Network confirmation can take time. If the status does not update, contact support with your transaction hash and the payment reference shown in your account.

Contact support with the transaction hash, selected asset and network, and payment reference. Do not make another payment until the first has been checked. Recovery depends on the circumstances and may not be possible.

Each card has a one-time $10 issuance fee, plus the initial card balance and the 5% loading fee. The minimum initial card balance is $25. Review the full payment breakdown before confirming your order.

The loading fee is added to the amount you load onto the card. For example, a $100 card top-up costs $105: $100 goes to the card and $5 is the loading fee. The $10 issuance fee applies only when creating a card. Your wallet or exchange may charge a separate network fee.

LIQUIDY lists $0 monthly maintenance. Card issuance, loading, and applicable transaction or refund fees still apply. You can review the published fee schedule on the homepage and your exact payment breakdown before confirming.

The published fee schedule lists $0.25 per Apple Pay or Google Pay transaction, $0 for subscriptions and advertising transactions, 0% non-USD FX fee, and an 8% handling fee on card refunds. Check the current fee schedule and the details for your card before making a purchase.

The published limits are $100,000 per transaction and $500,000 per month, per card. Higher limits are available by request and require confirmation. Your card’s actual availability and merchant restrictions still apply; contact support before planning a large purchase.

Consistent, high card-funding volume may qualify for a negotiated loading fee. Contact support to discuss your volume. A reduced rate is not automatic; use the rate shown in your payment breakdown until an alternative is confirmed.

Use your issued card with eligible merchants that accept the Visa or Mastercard network shown on it. Acceptance depends on the merchant, card type, location, and transaction. Check compatibility before relying on the card for a particular purchase.

LIQUIDY supports Apple Pay and Google Pay on eligible cards. Follow the options and instructions available for your issued card. Wallet setup and acceptance depend on the card, device, and region. The published wallet transaction fee is $0.25.

You can use your card for eligible subscriptions and advertising purchases where the merchant accepts it. Keep enough card balance for renewals and any applicable charges. A merchant can decline a prepaid card or require its own verification.

Check your available card balance, entered details, and any applicable limits. The merchant may restrict prepaid cards, particular regions, or certain transaction types. If the reason is unclear, contact support with the merchant, amount, and transaction time. Never include your full card number or security code.

Request a purchase refund from the merchant first. If approved, the refund must be processed back to your card. Timing depends on the merchant and card service. The published card refund handling fee is 8% of the refunded amount; contact support if a refund you expect is missing.

Enter your registered email and use the verification code sent to it. If the code is missing, check spam and confirm the email address is correct. Request a fresh code if the previous one has expired. Never share sign-in codes with anyone.

Customer sessions last up to 12 hours, with no idle timeout. When your session expires, sign in again with a fresh email code. Sensitive actions may require recent email verification even while you are signed in.

Sign in to your LIQUIDY account and open the relevant card. Your dashboard provides card details, balances, and available transaction activity. You may need to verify your email again before revealing sensitive card details.

Sign in and open support chat. Include the issue, relevant payment or transaction reference, and what you have already checked. Do not share your email codes, wallet recovery phrase, or full card credentials.